As COVID-19 restrictions have been lifted to Alert Level 4 and in line with the Department of Trade, Industry and Competition (DTIC) regulations gazetted on 12 May 2020, Ford Motor Company of Southern Africa (FMCSA) has confirmed that its nationwide dealers are beginning to open for business with an absolute priority to ensure a safe and sanitary environment for all Ford customers and dealership employees.
We are planning and acting accordingly to provide safe, efficient, and convenient services and customer care through a number of our Ford dealers. New and enhanced tools, processes and policies have been implemented across the Ford dealer network that are designed to mitigate potential risks and provide peace of mind to anyone visiting a Ford dealer. Additionally, FMCSA has provided guidelines on personal protective equipment to all Ford dealers to ensure they can meet all health and hygiene requirements of the new policies.
The health and safety of our Ford customers and entire dealership team is our highest priority, and we will gradually be restoring our sales and service capabilities in line with the DTIC directives.